Case study · Mid-size firm, ~400 staff · Professional services
Cutting an approval cycle from days to hours
Problem
A multi-step approval ran over email and spreadsheets, taking 5 to 7 days and regularly losing requests.
Process
Mapped the process end to end, rebuilt it in Power Automate with a model-driven front end, and added governance and a full audit trail.
Payoff
Approval cycle time cut roughly 60%, with complete visibility into every request.
The team’s approval process lived in inboxes: requests forwarded, chased, and occasionally lost. Nobody could say where a given request stood without asking around.
I mapped the real process, rebuilt it as a governed Power Automate flow with a model-driven interface for approvers, and added an audit trail so every step is visible. The result was a dramatically shorter cycle time and, just as important, a process leadership could actually see.